Jg99 Privacy Policy – Your Information Is Safe With Us

1 Introduction & Scope

Jg99 (https://jg99.pro) is a trusted online gaming and Sports Betting platform serving users in Bangladesh. This Privacy Policy ("Policy") applies to all services, games, apps, and websites operated by jg99. By using our platform, you agree to this Privacy Policy.

We believe every user's data belongs to them. jg99 never sells your personal information to third parties. This Privacy Policy is written in plain English so every user can easily understand it.

2 What Information We Collect

Jg99 collects certain information to deliver the best gaming experience and to keep the platform secure. We only collect what is genuinely necessary.

When you register, the information you provide includes your name, mobile number (linked to bKash/Nagad/Rocket), date of birth, and password. This information is essential for creating and managing your account. Under jg99's Privacy Policy, all such data is stored with the highest level of security.

• Identity Information: Full name, date of birth, and National ID number (for KYC verification).
• Contact Information: Mobile number, email address (if applicable).
• Financial Information: Mobile wallet number, transaction history.
• Technical Information: IP address, device type, browser information, operating system.
• Gaming Information: Game history, betting records, bonus usage.
• Cookie & Tracking Information: Website usage patterns, click data.

3 How Your Information Is Used

Jg99 uses collected information only for specific, legitimate purposes. In line with our Privacy Policy, no data is used for unauthorized purposes.

4 What Information We Share

Jg99 never sells your personal information to third parties. However, limited data sharing may be necessary in certain circumstances.

• Payment Providers: Only the minimum information required to process bKash, Nagad, and Rocket transactions is shared.
• Technology Partners: Trusted technology companies that support the operation of the platform.
• Law Enforcement: Information may be disclosed to authorities upon request where a legal obligation exists.
• Fraud Prevention Services: Information necessary to ensure cybersecurity.

5 Cookie Policy

Jg99 uses cookies on its website to enhance your browsing experience. Cookies are small data files stored on your device. They remember your login state, save your language preference, and help make our site faster and more responsive.

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: Remembers your language preference and other settings.
• Analytics Cookies: To understand site traffic and usage patterns.
• Session Cookies: Automatically deleted when the browser is closed.

You can disable cookies in your browser settings, though this may limit some features on jg99. Disabling essential cookies may prevent login from working.

6 Data Security Measures

Jg99 uses industry-standard technology to protect your information. Keeping your data as secure as possible is at the core of our Privacy Policy.

• All data transfers are completed via 256-bit SSL/TLS encryption.
• All stored data is protected with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Server access is restricted and controlled.
• Instant alerts are sent when unusual login activity is detected.
• Two-factor authentication (2FA) can be enabled optionally.

7 How Long Your Data Is Retained

Jg99 retains your information only for as long as necessary. All data is kept while your account remains active. After account closure, limited information may be retained for a defined period to meet legal requirements or resolve disputes.

• Account information: up to 5 years after account closure.
• Transaction records: retained for up to 7 years (as required by financial regulations).
• Customer support records: up to 3 years.
• Cookie data: until session ends or up to 1 year.
• Marketing preferences: retained until consent is withdrawn.

8 Your Rights

Under jg99's Privacy Policy, you have clear rights over your own information. We respect these rights and are committed to upholding them properly.

• Right to Know: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or outdated information.
• Right to Erasure: Under certain conditions, you may request the deletion of your information.
• Right to Restrict: You can request to restrict the processing of certain data.
• Right to Portability: You can receive your data in a structured format.
• Right to Object: You can opt out of marketing communications.

To exercise these rights, contact our customer support. We typically respond within 30 days.

9 Protection of Minors

Jg99 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or store information from minors.

If we find evidence that a minor has registered, the account will be immediately closed and all associated data will be deleted. If you become aware of any minor using jg99, please notify us immediately.

10 Changes to the Privacy Policy

Jg99 may update this Privacy Policy when needed. For significant changes, a message will be sent to your registered mobile number and a notification will be shown on the platform.

Continued use of jg99 after any changes will be taken as your acceptance of the updated Privacy Policy. We encourage you to review this page regularly.

11 Contact

For any questions or concerns about this Privacy Policy, contact the jg99 customer support team. We typically respond within 48 hours.