Jg99 Terms and Conditions – Read Before Use

1 Introduction & Applicability

Jg99 (https://jg99.pro) is an online gaming and Sports Betting platform serving users in Bangladesh. These Terms and Conditions ("Terms") apply to all services, games, promotions, and features offered by jg99. By registering an account or using the platform, you confirm that you have read, understood, and agreed to these Terms in full.

These Terms and Conditions are written in English to ensure clarity for all users. In the event of a legal dispute, the English version shall take precedence. jg99 reserves the right to amend these Terms at any time, and any changes will be notified on the website.

2 Account Register

You must provide accurate and complete information when opening an account on jg99. Each person may only hold one account. If multiple accounts are detected, jg99 reserves the right to close all such accounts and forfeit any deposited funds.

During registration, you must provide an active mobile number linked to bKash, Nagad, or Rocket. Your identity will be verified via a one-time OTP sent to that number. You are solely responsible for the security of your account.

• Only one account per person is permitted.
• Passwords must be at least 8 characters long and should be changed regularly.
• Sharing your login credentials with anyone is strictly prohibited.
• Providing false information during registration will result in account termination.
• Jg99 may conduct KYC (Know Your Customer) verification at any time.

3 Age Verification & Eligibility

You must be at least 18 years old to participate on jg99. This is a mandatory requirement with no exceptions. By registering, you confirm that you are 18 years of age or older.

Jg99 may request a National ID or Birth Registration Certificate at any time for age verification purposes. Account transactions may be restricted until verification is complete. Accounts found to belong to users under 18 will be closed immediately and all deposited funds will be returned.

4 Deposits & Withdrawals

Deposits on jg99 can be made easily via bKash, Nagad, and Rocket. Deposits are generally credited instantly. The minimum deposit amount is BDT 50, and the maximum deposit limit is subject to the rules of the respective mobile wallet provider.

Withdrawal requests are typically processed within 1 to 6 hours. However, withdrawals may be delayed if KYC verification is not complete. jg99 reserves the right to carry out additional verification for any suspicious transactions.

• Minimum withdrawal amount: BDT 100.
• Withdrawals can only be made to the registered mobile number.
• Withdrawals to third-party accounts are strictly prohibited.
• If money laundering is suspected, jg99 may place a hold on the funds pending investigation.
• Multiple withdrawal requests on the same day may be combined into one.

5 Bonuses & Promotions

Jg99 regularly offers welcome bonuses for new members and reload bonuses, cashback, and special promotions for existing members. Each bonus comes with its own terms that must be met.

Bonus funds cannot be withdrawn directly — the applicable wagering requirement must be met first. For example, a BDT 50 bonus with a 5x wagering requirement means you must place BDT 250 in bets before withdrawing. Wagering requirements are clearly stated on each promotion's page.

6 Gaming Rules

All games on jg99 are fair and transparent. We use internationally certified RNG (Random Number Generator) technology, which is regularly audited by independent third parties. Every game outcome is entirely random and not predetermined.

If a technical error occurs during a game, the result of that round will be voided and the bet amount will be refunded. For Sports Betting, if a match is cancelled or suspended, jg99's specific rules will apply.

• If your internet connection drops during a game, it will resume from the last saved state.
• Intentionally exploiting any bug or system error is strictly prohibited.
• Using automated bots or software to play is strictly prohibited.
• Colluding with other players will be treated as fraud.

7 Security & Privacy

Jg99 uses industry-leading technology to keep your personal and financial data secure. All transactions are protected by 256-bit SSL Encryption. Your information is never sold to third parties.

If you suspect unauthorized access to your account, contact jg99 Support immediately. We recommend enabling two-factor authentication (2FA). For more details, please see our Privacy Policy Read.

8 Responsible Gaming

Jg99 believes gaming should be a source of entertainment, not addiction. We encourage every member to play responsibly. If you feel gaming is having a negative impact on your life, please use our self-exclusion feature.

• Set daily, weekly, or monthly deposit limits.
• Set a session time limit.
• Use self-exclusion to temporarily or permanently exclude yourself.
• Set a cooling-off period (1 day to 6 weeks).

To learn more, visit our Responsible Gaming View page.

9 Account Closure

You may request to close your jg99 account at any time. Please withdraw any remaining balance before closing your account. jg99 also reserves the right to close accounts for the following reasons:

• Violation of these Terms.
• Providing false information.
• Engaging in fraudulent activities.
• Misusing a bonus.
• Suspicion of money laundering.
• Being under 18 years of age.

If jg99 closes an account, any reasonable balance (excluding bonuses) will be returned. However, in cases of fraudulent activity, all funds may be forfeited.

10 Dispute Settlement

If you have a dispute or complaint, please contact our customer support first. jg99 typically responds to all complaints within 48 hours. If the support team is unable to provide a satisfactory resolution, the matter will be escalated to senior management.

In the event of a dispute over a game outcome, jg99's server logs will serve as the final evidence. jg99's decision is final in all disputes, though we always strive for a fair resolution.

11 Changes to Terms

Jg99 may update these Terms and Conditions at any time. For significant changes, you will be notified via SMS to your registered mobile number or through a platform notification. Continued use of the platform after any changes constitutes your acceptance of the updated Terms.

The latest version of our Terms & Conditions is always available on this page. Previous versions are not archived, so we recommend checking this page regularly.